Help center

Petals Logic Support

Compatibility, common questions, troubleshooting, and direct assistance.

Compatibility

Petals Logic is available for compatible iPhone and iPad devices through the Apple App Store and for compatible Android devices through Google Play. The store listing shown on your device provides the authoritative operating-system and device compatibility information for the current release.

PlatformsiOS, iPadOS, Android
Current version1.0
ConnectionOffline gameplay supported

Progress and game history

Progress, settings, accuracy, and level history are stored locally. If app storage is cleared or the app is removed, locally stored progress may be deleted. Availability after device restoration depends on the platform’s backup behavior.

PDF reports

Reports are generated only after a user requests them. Saving or sharing is handled by the device’s standard controls. If the share panel does not appear, verify that the device allows file creation and that a compatible destination app is installed.

Troubleshooting

The game does not open or closes unexpectedly

Restart the device, confirm that the latest app update is installed, and verify that sufficient device storage is available.

Progress appears to be missing

Confirm that app storage was not cleared and that the app was not reinstalled. The current release does not maintain a Rintronic cloud account for restoring progress.

A store button does not show the app

Store availability can vary by region, device, account restrictions, and operating-system compatibility.

Contact support

Email mobile.apps@rintronic.com and include:

  • Petals Logic and the app version
  • Device model and operating-system version
  • A short description of the issue
  • Steps that reproduce it, if known

Please do not include passwords, medical information, payment details, or other sensitive personal information.